We can expect that things like looking at maps and seeing a map of the city and seeing the current traffic or pointing to any building, say pointing to the courthouse and seeing what’s going on there, that will become just a very commonplace thing.

For somebody who wants to know are any of my colleagues or friends in the nearby area, is there a nearby restaurant or gas station, being able to glance at your phone and talk to it and say, “Where are the restaurants” and have that show up according to your preferences, what type of restaurants have you liked in the past, all of that will become just a very standard thing.

Digital approaches are replacing non-digital approaches. The place we’ve seen this most strongly today is that music is moving from being based on physical media, casette tape or CD, to being something you can download over the internet. It gives you the convenience of a big catalogue, it let’s you get comments from your friends, lets you organize things the way you want. It’s clearly raised huge challenges in terms of piracy, because of the ease of acquiring that, but it is a much more convenient way to use the information.

The same sort of total replacement is taking place in other areas. Take the encyclopedia. The online encyclopedia, whether it’s Wikipedia or Encarta, is far better than anything you print.